Privacy Policy

Privacy Policy

Last Updated: June 2026

At Swaiam Creations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through payment gateways)
  • Order history
  • Website usage data such as IP address, browser type, and browsing behavior

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and delivery information
  • Improve our products, services, and website experience
  • Send promotional offers, newsletters, and marketing communications (with your consent)
  • Prevent fraud and maintain website security

Payment Security

We do not store your credit card, debit card, UPI, or banking details on our servers. All payments are processed through secure and trusted third-party payment service providers.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with:

  • Logistics and delivery partners for order fulfillment
  • Payment service providers for transaction processing
  • Government authorities or legal agencies when required by law

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, analyze website traffic, and improve our services.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data, subject to legal and operational requirements
  • Opt out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

Children's Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Swaiam Creations Pvt. Ltd.
Email: info@swaiam.in
Phone: 9082325294
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST